Being a leader: My top tips and looking forward to 2018...
14th January 2018
Right now, I’m sat in Sri Lanka at the end of a wonderful family holiday, reflecting on 2017 both professionally and personally and full to the brim with excitement on what the next year will bring.
I’ve run businesses for seven and a half years now and have seen some of them grow from my bedroom (literally) to decent sized SME’s, split between London, Dubai, Hong Kong and now Singapore.
I always had a burning desire (ask my Mum) to run a business and as it happens the advertising, communications and talent industries are what I fell in love with and have always remained involved in, as a businesses owner and investor.
2017 was an interesting year, some of our businesses performed brilliantly and others had a tough time, but that aside here’s a snippet of some of the things I’ve seen and learnt as a leader over time.
- You learn more about the quality of your business, product and people through times of adversity. The good times mask the cracks.
- Have faith in your product and your ability to deliver, look after loyal employees that believe in the business and want to stay and grow with you. If someone wants to go, let them, as long as your product is strong, you can withstand it and nobody is greater than the business.
- Embrace technology, don’t be afraid of it, the pace of change in business is so fast that if you’re not careful your industry will be disrupted, your core product damaged and you could soon be out of business!
- As a CEO; you have to be ok with risk, you also have to understand that sometimes you will fail. You will experience success and failure regularly, but you will be a better businessman for it.
- The world is a small place, go see it and understand it, don’t be afraid of it. Like Dubai and Hong Kong have for us, it can change the fortunes of your business.
- Give credit to those that work for you, a good CEO knows where and when to delegate, make your team feel appreciated, that will in turn attract more and more people to your team and create a great company culture.
- When things are going well, make sure you enjoy them, embrace them and celebrate those victories together. Likewise, when things go bad, don’t pick a fight and play the blame game, assess, learn and move on. Anger brings out the worst in us.
- As a leader, I’ve always practiced what I preach, if you think your staff need to work harder or if you expect them to dig deep, then don’t be the last in and first out. Show them what your made of and what needs to be done, show them that there is life in the old dog yet!
- Work with clients that respect you and pay their bills on time. I’ve learnt that too many clients expect something for nothing and think they can treat you as they please. Turn your back on these people, there is enough business out there to be had. You can soon make your next buck from someone that values and respects what you do.
- What goes around comes around. Reply to those that matter, if you don’t, then one day that may well return to haunt you.
These are just some of my tips, as a leader and as a businessman. I’m not afraid of failure one bit, I’m lucky enough to have had plenty of success so far and I’m hugely excited about 2018.
I lead a group of companies with amazing people, big ambitions and bags of potential, and better still I have an amazing family around me that give me the support that’s always required.
As ever, I’m always interested in people’s thoughts on this piece, and if you’re reading this and want to join MCG& Group on our exciting journey, then do please get in touch.
Here’s to a tremendous 2018 everyone. Live your dreams and enjoy every moment,
Love what you do.